What payment methods do you accept?
All major credit and debit cards such as Visa, Visa Electron, MasterCard, Maestro, American Express, Bank Transfer, and Instalment with Klarna.
- To know more about Shop Now, Pay Later, click here.
- Bank Transfer from this currency: USD, EUR, GBP, SGD, *Additional currency on request. Contact us to obtail details.
We are unable to accept cards that are due to expire within the next 5 days. Payment details are checked and verified by a third party and goods are dispatched once authorization has been obtained.
The card must be registered to the account address.
What is a credit card security number?
The card security code for most cards is a three-digit number found on the reverse of your card on the signature strip. It is preceded by part or all of your card number but is always the last three digits.
For American Express the security code is a four-digit number on the front of your card above the card number.
This security code gives extra protection when shopping online, as only the person who holds the card will have access to the code.
We are unable to proceed with your order without this security number.
I can’t make a payment
Some banks require further security checks before allowing a card payment to be processed. If your card payment is declined at the checkout, please contact your bank directly who will be able to advise you further. Please also make sure that your payment card is set up by your card issuer for international payments.
Has my payment gone through?
Check if you’ve received an order confirmation email from us. This should be sent as soon as you’ve placed your order. If you haven’t received a confirmation email after an hour, let us know and we’ll check the status of the payment for you.
Can I pay by Gift Card?
We’re sorry, it’s not possible to pay with a gift card online. Gift cards can only be purchased and used in the UK.
Help with saved card(s)
I want to update my saved card(s)
Simply go to ‘My Account’ and select the option ‘Manage Saved Cards’. Choose the card that you want to update and you will see the ‘Edit Card’ screen.
Deleting a saved card
Simply go to ‘My Account’ and select the option ‘Manage Saved Cards’. Choose the card you’d like to delete and select the ‘Delete Card’ option. This will be removed from your account immediately.
If you have any further issues with making payments, you can email us at email@example.com*.